Our Commitment to Your Happiness

A Return & Refund

As much as we love Creating products you’d like, We also want you to love the products you receive.

If in case you are not too happy, We are here to help and We are going to assist you right through out.

Size or Color Issues? No worries!

Easy Returns & Exchanges

At Blanche, we offer hassle-free returns and exchanges within 3 days of package receipt.

Return Shipping Costs

Return shipping costs are to be covered by the customer. However, you can opt for store credits if the product meets our return standards.

Eligibility for Returns/Exchanges

Item must be unused, unworn, unwashed, undamaged.
All labels and tags must be intact.
Product must be in its original packaging.

Return Condition

Items must be in new condition. Returns may be adjusted if criteria are not met.

How Do I get my Order Exchanged?
  • Make sure the Return standards and conditions mentioned above are met
  • If the desired exchange item is out of stock, it will be considered as a Return.

(Refer to the Return section for more details)

Orders within Sri Lanka
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Accordion title
Ac non ac hac ullamcorper rhoncus velit maecenas convallis torquent elit accumsan eu est pulvinar pretium congue a vestibulum suspendisse scelerisque condimentum parturient quam.Aliquet faucibus condimentum amet nam a nascetur suspendisse habitant a mollis senectus suscipit a vestibulum primis molestie parturient aptent nisi aenean.A scelerisque quam consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum parturient condimentum odio a justo a et mollis pulvinar venenatis metus sodales elementum.Parturient ullamcorper natoque mi sagittis a nibh nisi a suspendisse a.

Return and Exchange Policy

Return and Exchange Policy

At Blanche Global, we aim to ensure you are completely satisfied with your online purchase. If you change your mind, we are happy to accept returns and exchanges under the following conditions:

  1. Returns Due to Change of Mind:
    • Returns for change of mind are accepted if the request is made within 14 days of receiving the item.
    • The item must be returned in its original packaging, unused, and in resalable condition.
    • Customers are responsible for the return shipping costs and must arrange their own shipping for the return.
  2. Exchanges:
    • You can exchange your item by visiting our Blanche Global Outlet. Simply bring your purchase invoice to the outlet, and we will help you exchange your item.
    • For returns and exchanges by courier, once we receive the returned item, we will process the exchange and send the replacement item to you.
    • Return/exchange shipping is at the customer's expense, unless the product is defective or incorrect.
  3. Defective or Incorrect Products:
    • If you receive a damaged or incorrect item, we will cover the return shipping costs and process your exchange or return free of charge.
  4. Refunds:
    • Once your return is received and accepted, a store credit will be issued for the value of the returned goods.
    • Please note that shipping fees are non-refundable.

We will notify you via email once your refund has been processed.

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